Refund Policy

At Resolvrs, we strive to ensure client satisfaction with our services. Our refund policy is designed to be fair and transparent. Please read the following guidelines carefully:

1. Eligibility for Refund:

Refunds are applicable within the first 15 days from the date of project initiation.

To be eligible, clients must communicate the reason for dissatisfaction and allow us the opportunity to address and resolve the concerns.

2. Service Completion:

Refunds will not be issued once the project is completed and delivered as per the agreed-upon specifications.

3. Process for Refund:

Clients must submit a written request for a refund, clearly stating the reasons for dissatisfaction.

The request will be reviewed by our team, and we will work to understand and resolve the issues promptly.

4. Partial Refunds:

In cases where only a portion of the services has been completed, a partial refund may be considered based on the extent of completion.

Non-Refundable Situations:

Refunds will not be granted in situations where the client has provided inaccurate or incomplete information that hinders project completion.

Any additional services requested after the project initiation will not be eligible for a refund.

6. Refund Processing:

Once approved, refunds will be processed within 14 business days. The refund will be issued using the same method as the original payment.

7. Custom Solutions:

Clients with custom plans will have refund terms outlined in their service agreements. These terms supersede the general refund policy.

8. Contact Us:

For refund requests or further clarification, please contact our support team at support@resolvrs.com.

Note: Resolvrs reserves the right to amend this refund policy at its discretion. Any changes will be communicated to clients in advance.

Last Updated: January 01, 2024